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Neill, who is shortly moving out of our Livingstone Road ABI service, told us about how the support of the team has enabled him to get his own flat in London – which he felt would have been unimaginable for him, just a year ago.

Neill told us the story in his own words:

“Firstly, I’d like to thank Tristan from Slater and Gordon for contacting the amazing Sue from Bush & Company who placed me here.

I arrived very confused, a physical wreck, not seeing any point of living and thinking that I had nothing left to offer the world and to my family…a burden.

At this stage I believed that Livingstone Road was just another business here to make money and that no one really cared about me. The rules seamed pointless and to remain was a daily struggle.

In retrospect, I see it gave me a safe place and environment to explore the many issues I had, with staff and residents that would not judge me but simply listen. For me this was invaluable as it stopped me from becoming isolated and lonely.

The Livingstone Road team also made sure I attended my many hospital and specialist appointments which kept my health on track.

I have had to come to terms with the fact that there are many things that I am no longer able to do but that I still do have much to offer, therefore my life is not over but simply a different chapter.

I have been able to turn the page not only because I was prepared to face and own my problems but because of the direction and support shown to me here, which brings me to the awesome Heather!

Where to begin! What a woman! Heather from beginning to end always seems to know how to handle me (no small task!) to anticipate my needs and then make sure I got there without me ever feeling controlled. From giving me sound logical advice, listen to my endless moans, to making sure I got on the plane to Namibia (a wonderful experience organised by Silverlining, headed up by another awesome woman, ‘Kat’). Heather is also incredibly organised, dedicated to all and understands the importance of music. She led me to the ‘sunlight centre’ where apart from getting involved with Headway, I learnt to play the drums again, invaluable to me in so many ways.

What can I say about the rest of the staff and support team but wonderful humans! They are always kind, forgiving and understanding with an inexhaustible amount of patience. I don’t want to single individuals out as, at some point of my stay, all have been amazing.

I am now moving on to a flat back in London. I feel, with some support, that I can again have a full and rewarding life something I definitely could not even imagine just over a year ago.”

Service Manager at Livingstone Road, Heather Jupp, said: “The team and I at Livingstone Road would like to wish Neill all the happiness he deserves in his new home. It has been a pleasure to work with him and we are so proud that he has been able to achieve his goal. We will miss him now that he has moved out and so will the other tenants but we are all incredibly happy for him and we look forward to seeing him at Silverlining meetings and hearing all about his latest adventures.

“There is a progression for people who suffer brain injury. Our main aim is to support people to be as independent as they possibly can be. We help people to identify their goals and provide them with the support they need to achieve those goals and ideally get them back into the community living as independently as they possibly can.

“People have complex needs but our whole aim is to provide whatever support is needed and then help people learn to be independent again. Some people come here after being discharged from hospital and finding it difficult to cope independently. It gives them, and their families, a chance to have some structured rehabilitation and start making progress again.”

Livingstone Road provides meaningful activities for the people who live there as well as offering the clinical rehabilitation they may require which is provided by clinicians such as neuropsychologists and occupational therapists who work in close partnership with Regard.

Often people need to re-learn life skills after the trauma of a head injury, Livingstone Road provides the ideal environment and support for people to do this safely.

Livingstone Road


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Specialism: Supported Living Service in Gillingham, Kent supporting adults with a traumatic or non-traumatic Acquired Brain Injury and varying degrees of cognitive, physical, behavioural and

Wren Park


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Specialism: Adults with a traumatic or non-traumatic ABI and varying degrees of cognitive, physical, behavioural and emotional difficulties.Details of Vacancy: Ground floor en-suite rooms