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The team at our Bridgewater House residential service in East Sussex have found that Adrian needs less support and has a better quality of life following their work to understand his behaviour.

When Adrian arrived at Bridgewater House just under a year ago he displayed challenging behaviour and needed 2:1 support to go out and about.

Following team training, as well as a period of intensive engagement to get to know Adrian, he now has 1:1 support for most activities including his trips into the local community and further afield.

The team received training which promotes proactive and supportive management of behaviours, using a model called Proact-scipr-UK. The main emphasis is on inclusion and enablement for each person we support, looking at individual behaviours and discussing these on a day-to-day basis as part of daily debriefs and team meetings.

Staff are trained to look at what is meant by the person’s behaviour and using a continual and reflexive practice to adapt our behaviour to suit the person. By understanding Adrian’s likes and dislikes they were able to put these into a proactive way of supporting Adrian.

Service Manager, Holly said: “Adrian is a wonderful young gentleman who has progressed amazingly and still continues to do so. He really enjoys swimming, trips to the pub, café and park and sometimes just going on train journeys to see new places. He has completed a sensory cooking course at college and absolutely loved his holiday this year to Butlins for the WWE experience.”

To enable staff to maintain this person-centred approach, Regard deploys trained behavioural practitioners to work within services, provide clinical assessments and to coach staff around behaviour support plans. The teams work hard to focusing on empowering each individual, while remaining ever mindful of the fact that the individuals’ lives are their own and that all support strategies need to remain person-centred.

Bridgewater House


Specialism: Adults with learning disabilities, and varying degrees of cognitive, mental, behavioural and emotional difficulties.Details of Vacancies: There is currently a first floor, en-suite